Hotel Booking Conditions and Cancellation Policy
If a client cancels more than 7 days prior to their scheduled arrival date, the deposit is refunded…
Hotel Booking Conditions, Hotel Cancellation Policy
16277
page,page-id-16277,page-template-default,ajax_fade,page_not_loaded,,qode-title-hidden,qode-child-theme-ver-1.0.0,qode-theme-ver-7.7,wpb-js-composer js-comp-ver-4.7.4,vc_responsive

Conditions & Policies

hotel-clos-saint-louis-quebecBooking Conditions

A credit card number and its corresponding expiration date are required in order to make a reservation. If a customer reserves a non-refundable rate, the entire amount of the stay, including taxes, is charged at the time of reservation. For all other reservations, a deposit equal to the amount of the first night plus tax guarantees the reservation.

Cancellation Policy

Unless a customer chooses a non refundable rate, our cancellation policy is as follows: If a client cancels more than 7 days prior to their scheduled arrival date, the deposit is refunded less a $35 plus tax cancellation fee. If a client cancels during the 7 days prior to their scheduled arrival date, the deposit is non-refundable. For customers who reserve directly with the hotel, the deposit is refundable (minus a $35 plus tax cancellation fee) if a cancellation is made before 5 days of the scheduled arrival date.

If a client departs prior to their scheduled departure date, they will be billed for the duration of the originally planned stay.

No refunds are given for late arrivals or early departures.